This agreement sets out the terms between you ("Client") and Elevated Insight Studio ("Practitioner"), operating in Ontario, Canada, for spiritual life coaching and/or intuitive mediumship and reading services. By engaging these services, you agree to the following.
Governing law
This agreement is governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes are subject to the jurisdiction of the courts of Ontario.
Nature of services
Coaching and mediumship sessions are collaborative, non-clinical services focused on personal insight, growth, and self-development.
- These services are not psychotherapy, counselling, medical care, or mental health treatment
- The Practitioner is not a regulated health professional under Ontario law
- Services do not fall under the Regulated Health Professions Act (RHPA), 1991
- Mediumship and intuitive readings are offered for spiritual guidance, insight, and personal reflection, and are not a substitute for professional medical, legal, financial, or mental health advice
- These services do not diagnose, treat, or prevent medical or psychological conditions
- The Client remains responsible for seeking licensed care when needed
Informed consent
- The Client voluntarily chooses to engage in coaching and/or mediumship sessions
- The Client understands the scope and limitations of these services
- The Client accepts full responsibility for their own decisions, actions, and outcomes
Confidentiality & privacy (PIPEDA)
Personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy expectations for small businesses. Your information is collected only as necessary to provide services, kept secure and confidential, and not shared without consent — except where required by law or where there is risk of harm to yourself or others.
Limitation of liability
To the fullest extent permitted by Ontario law, the Practitioner is not liable for any direct, indirect, incidental, or consequential damages resulting from these services. Coaching and mediumship sessions are supportive services, not guaranteed outcome-based services, and results depend on the Client's own participation and external circumstances.
Client responsibility
- Take full responsibility for your emotional, mental, and physical well-being
- Seek appropriate licensed care — doctor, therapist, lawyer, financial advisor — when necessary
- Communicate honestly and attend sessions on time
Duty of care & referrals
If the Practitioner believes the Client may benefit from regulated healthcare services, the Practitioner may recommend referral to a licensed professional, and may pause or end sessions where that is in the Client's interest.
Sessions & communication
- Sessions are held virtually or in person in Ottawa, Ontario, as agreed
- The Practitioner is not responsible for technology disruptions outside reasonable control
- Communication between sessions is limited unless otherwise agreed
Fees, payments & refunds
- All fees are in Canadian dollars (CAD)
- Payment is made in advance
- These are professional services and are generally non-refundable once delivered
- Packages must be used within the stated validity period
Cancellation policy
- Minimum 24 hours' notice required
- Late cancellations or missed sessions may be forfeited
- Exceptions may be made at the Practitioner's discretion
Crisis & emergency
Coaching and mediumship sessions are not appropriate for crisis situations, and the Practitioner does not provide emergency or crisis intervention services. If you are in crisis, please contact emergency services or a licensed mental health provider in your area.
No guarantees
Outcomes from coaching or mediumship sessions are not guaranteed. Progress and insight depend on personal openness, readiness, and external factors.
Termination of services
Either party may end the relationship at any time. The Practitioner may end services if the relationship is no longer appropriate, if boundaries are not respected, or if the Client requires services beyond the Practitioner's scope.
Agreement & consent
By signing, you confirm that you have read and understood this agreement, agree to all terms and conditions, and voluntarily enter this relationship. This agreement exists to support a safe, respectful, and empowering experience for you.
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